Blog

“I feel a valued customer, I never feel rushed, everything is explained thoroughly and the service is so prompt and courteous, Donna is wonderful and always happy to explain things to me over and over again. Thank you Tonry's for the attention to detail and fantastic service.”

We have known Lou for many years. His company always treated me and my family with respect. Tonry Insurance consistently tries to find savings on all my insurance needs. Now that my sons are married and homeowners, they also are insured with Tonry. We wouldn't think of going elsewhere.

 Customer since prior to 2000

“Francesca is so responsive. She always calls me back within an hour and she always follows up if she does not know the answer. I feel completely covered with my insurance policies.”

“I believe that I've been with you for over forty, but more likely 50 years and have not had any problems with the coverage you recommended. It always seems that you have represented me and not the insurance company.”

“Kris Bibbo has worked with us for years, along with Con Duggan. Knowledgeable, professional, reliable, and most importantly of all, welcoming and great to work with!”

“You cater to my every need especially Ed Mulcahy and his staff”

“Great customer service. Most recently, Janet McDonough has promptly answered questions and provided assistance.”

“I've been with Tonry for many many years & their customer service cannot be beaten! I appreciate all the representatives that I have dealt with Thank you! Linda G”

“I have been with Tonry and appreciate all the hard work that Kris continues to do, she is very on top of everything and provides the right feedback and assistance that’s asked when it’s called upon.”

Amy Nelson and Kris Bibbo have been great to me over the years. They always send kind emails and make sure all policies are in place with the right coverage for all my needs. Even if I disagree with an audit resulting in additional fees they make me feel comfortable that they will look into it and help understand the situation rather than dismissing me and not caring. That's very important and why all my insurance policies are with you.”

“Our agent, Cecilia, does a great job of giving us the best options to choose between. There is never any pressure. She alerts us to any possible discounts that we can use to keep our premiums down. She saves us loads of time by doing all of the legwork. She has been both professional and friendly to deal with. She knows the products inside and out.”
- Customer since 2002

I had issues with my flood insurance and Janet took a lot of time to get my policy corrected resulting in saving me considerable money. It was difficult work and her professionalism shined through!”

“Everyone has been so helpful with my questions or problems. I appreciate the personal attention I receive whenever I call the office. Thank you for your outstanding service..”

“One simple reason...your staff. Kris has been helping me close to 20 years. I have ZERO difficulties with any insurance I have because she takes care of EVERYTHING. She is prompt, courteous, efficient, knowledgeable and is so very pleasant and happy. Con has been helping me almost 20 years, too. He deals with my professional insurance. He notifies me if there is a problem. He gives me a solution. He saves me money when different policies are available. He takes care of any problems in a very timely fashion. Your staff is great. Keep them.”

“Cheryl DiGravio is the most responsive, diligent, trusting person I have ever partnered with - hands down!!!!”

“Donna my representative has been awesome over the years guiding me through all ins and outs keeping up to date on everything.”

“Keeping us informed and up to date is important. Having a seasoned professional staff we communicate with on a first name basis and getting spontaneous response helps to confirm our confidence.”
- Customer since 2002

“Kris is always there for us. She goes above and beyond to help and to shop around to make sure we have the best coverage.”
- Customer since 2012

“Amy Nelson is always very helpful with my General Liability insurance needs or any other insurance questions.”

“Cheryl has provided great service since I switched my policies to your agency. I am 100 percent satisfied!”

“You care about your customers. You research to let your customers know that there are other insurance companies other than the one the customer is using. My agent saved me over a thousand dollars last year. This is a great insurance company.”
- Customer since 2018

“Extremely responsive. Replying to email questions within hours, not days. Always willing to get on a call. Insurance issues are explained simply and clearly. Will definitely stick with Tonry insurance for my homeowners insurance needs.”

“Janet is the consummate professional who truly cares for her customers and her job. I’m so happy to be on Team Janet !!!”

Kris Bibbo, our rep from Tonry in Lexington is an amazing source of information and connections. She made the purchase and registration of an out-of-state vehicle a very easy process. The way she managed things made us 100% sure that switching over to this office was the right thing to do. I'd recommend her to anybody and everybody.

 Customer since 2020